Privacy Policy

1. Who We Are

The data controller for your personal information is Genisis Media Tech., a company registered in India.

Registered Address: HNo. 75, Jaridih Basti, Gandhi Nagar, Jaridih Bazar, Bermo, Bokaro – 829114, Jharkhand, India
Data Protection Contact: hello@genisismediatech.store

2. Information We Collect

We collect information in the following ways:

2a. Information you provide directly

• Name, company name, email address, phone number (via our contact form)
• Service interest and estimated budget (via our contact/enquiry form)
• Project details and any other information you voluntarily share with us
• Newsletter subscription email address

2b. Information collected automatically

• IP address, browser type, operating system, device type
• Pages visited, time spent on pages, referral URL
• Cookie identifiers and session data (see Section 7)

2c. Information from third-party tools

• Analytics data via Google Analytics 4 (GA4)
• Ad interaction data via Meta Pixel / Conversions API

3. How We Use Your Information

Purpose	Legal Basis
Responding to your enquiry or proposal request	Legitimate interest / Pre-contractual necessity
Delivering contracted services to you	Performance of contract
Sending newsletters or marketing updates (only with consent)	Consent
Analytics & website performance improvement	Legitimate interest
Running retargeting or lookalike ad campaigns on behalf of clients	Legitimate interest / Consent (client data)
Legal compliance and fraud prevention	Legal obligation

We will never sell your personal data to third parties.

4. Data Sharing

We may share your data with the following categories of third parties, only to the extent necessary:

• Technology platforms: Google (Analytics, Ads), Meta (Ads Manager, Pixel), HubSpot (CRM), Klaviyo (email marketing)
• Payment processors: PayU Payments Pvt. Ltd. (for processing online payments)
• Professional advisors: Accountants, lawyers — under strict confidentiality obligations
• Cloud & hosting providers: Server and infrastructure partners (data processed in India or EU-equivalent jurisdictions)

All third parties are contractually required to handle your data securely and in compliance with applicable laws.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Contact form data: up to 2 years from submission (or last contact)
• Client project data: 5 years from project completion (for legal/tax compliance)
• Newsletter subscribers: until you unsubscribe
• Website analytics data: up to 14 months (GA4 default retention)

6. Your Rights

Under applicable Indian law and international best practices, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Erasure — request deletion of your data where no legal obligation requires us to retain it
• Objection — object to processing based on legitimate interest
• Portability — request transfer of your data in a machine-readable format
• Withdraw consent — withdraw consent for marketing at any time (without affecting prior processing)

To exercise any of these rights, email us at hello@genisismediatech.store. We will respond within 30 days.

7. Cookies

We use the following types of cookies on our website:

Type	Purpose	Duration
Essential	Required for the website to function (session management)	Session
Analytics	Google Analytics 4 — understanding how visitors use our site	Up to 14 months
Marketing / Tracking	Meta Pixel — measuring ad effectiveness and enabling retargeting	Up to 180 days

You can control cookie preferences via your browser settings. Disabling cookies may affect website functionality.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure — including SSL/TLS encryption, access controls, and regular security reviews. However, no internet transmission is 100% secure; we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related questions, requests, or complaints:

Genisis Media Tech.
HNo. 75, Jaridih Basti, Gandhi Nagar, Jaridih Bazar,
Bermo, Bokaro – 829114, Jharkhand, India
Email: hello@genisismediatech.store
Phone: +91 98765 43210