All services provided by Genisis Media Tech. — including performance marketing management, web and mobile development, SEO, branding, and design — are delivered entirely in digital form. Deliverables are shared through one or more of the following channels:
Indicative delivery timelines are as follows. Exact timelines for each engagement are confirmed in the signed Statement of Work (SOW) or retainer agreement:
| Service | Estimated Delivery / Go-Live | Ongoing Deliverables |
|---|---|---|
| Meta / Facebook Ads | Campaign setup & launch: 5–7 business days from onboarding | Creatives, reports, and optimisations delivered monthly (or as agreed) |
| Google / YouTube Ads | Campaign setup & launch: 5–10 business days from onboarding | Keyword lists, ad copy, reports delivered monthly |
| Web Development — Landing Page | 2 weeks from design approval | Post-launch support for 15 days |
| Web Development — Business Site | 4–6 weeks from kickoff | 30-day post-launch support |
| Web Development — Web App | As agreed in SOW (typically 8–16 weeks) | DevOps setup + ongoing maintenance retainer |
| Mobile App — MVP | 6–8 weeks from kickoff | App Store / Play Store listing support included |
| Mobile App — Cross-Platform | 10–14 weeks from kickoff | App Store + Play Store launch; 30-day post-launch support |
| Mobile App — Native & Scale | 14+ weeks from kickoff | Dedicated team + ongoing dev retainer |
| SEO — Local | Initial setup: 5 business days; first results visible in 30–90 days | Monthly reports, blog articles, citations |
| SEO — Growth | Technical audit: 7–10 business days; content calendar monthly | Monthly reports, articles, backlinks |
| Branding — Logo & Mark | Initial concepts: 5 business days; final delivery: 2 weeks | All file formats delivered digitally upon final approval |
| Branding — Identity System | 4–6 weeks from kickoff | Brand guidelines PDF + all source files delivered digitally |
| Branding — Full Studio | 8–12 weeks from kickoff (or as per SOW) | All brand, design system, and website files delivered digitally |
Timelines are estimates and may be affected by client feedback turnaround, scope changes, third-party platform approvals (e.g., App Store review, domain transfer), or force majeure events. We will proactively communicate any delays and work collaboratively with clients to minimise impact.
Delays caused by late or incomplete information from the client will not qualify for service credits or refunds.
We do not offer, and are not responsible for, any physical courier or postal delivery. Any reference to "shipping" in our payment gateway or checkout relates solely to digital delivery of the services described in this policy. There are no shipping charges applicable to any of our services.
If you believe a deliverable has not been received or does not meet the agreed specification, please contact us within 5 business days of the expected delivery date at hello@genisismediatech.store. We will investigate and resolve the issue within 7 business days.
Genisis Media Tech.
HNo. 75, Jaridih Basti, Gandhi Nagar, Jaridih Bazar,
Bermo, Bokaro – 829114, Jharkhand, India
Email:
hello@genisismediatech.store
Phone: +91 98765 43210
Hours: Monday – Saturday, 10:00 AM to 7:00 PM IST